Privacy Policy

1. Information We Collect

jat77 collects personal data only when it is necessary to provide our services, comply with legal requirements, or improve user experience. The categories of information we collect include the following:

• Identity Information: full name, date of birth, gender, and a copy of a government-issued identity document for KYC verification purposes.
• Contact Information: email address, mobile phone number, and residential address (city and district within Bangladesh).
• Financial Information: deposit and withdrawal transaction records, payment method identifiers (e.g., bKash, Nagad, Rocket wallet numbers, bank account references), and transaction timestamps.
• Technical Data: IP address, device type, browser version, operating system, referral URL, and pages visited within jat77.
• Behavioural Data: game play history, betting patterns, session duration, bonus redemptions, and preferences recorded during your use of the platform.

We collect information directly from you (registration forms, KYC submissions, customer support interactions), automatically (cookies, log files, device fingerprinting), and where applicable, from trusted third-party identity verification partners. We do not collect data from minors; jat77 is strictly for adults aged 21 and above.

2. How We Use Your Information

The personal data collected by jat77 is used exclusively for legitimate and clearly defined purposes. We process your information to:

• Create and manage your jat77 account, verify your identity, and process deposits and withdrawals through bKash, Nagad, Rocket, and other supported payment channels.
• Provide access to our full range of services including cricket betting, live casino, slots, and crash games, and personalise your in-platform experience.
• Communicate with you regarding account status, transaction confirmations, promotional offers, platform updates, and responses to your support requests.
• Detect, prevent, and investigate fraudulent transactions, account abuse, money laundering, or any other activity that violates our Terms & Conditions.
• Comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements and responsible gaming obligations.
• Analyse platform usage trends and improve the overall performance, security, and quality of jat77's products and services.

3. Legal Basis for Processing

jat77 processes your personal data only where a valid legal basis exists. The primary legal grounds we rely on are:

• Contract Performance: processing is necessary to fulfil our contractual obligations to you, such as operating your account, processing bets, and handling payments.
• Legal Obligation: certain processing (such as KYC identity verification and AML record-keeping) is required by law.
• Legitimate Interests: we may process data to detect fraud, improve platform security, and conduct internal analytics, provided these interests do not override your fundamental rights.
• Consent: where we send you optional marketing communications or use non-essential cookies, we will first obtain your explicit consent, which you may withdraw at any time.

4. Sharing of Your Information

jat77 does not sell, trade, or rent your personal information. We may share your data only in the following limited circumstances:

• Service Providers: trusted third-party vendors who assist us in delivering our platform (e.g., payment processors, KYC providers, cloud hosting partners). These parties are bound by strict data processing agreements and may not use your data for their own purposes.
• Legal Authorities: we may disclose your information to law enforcement, regulatory bodies, or other government authorities when required to do so by applicable law or valid legal process.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
• With Your Consent: in any circumstance not described above, we will only share your data after obtaining your explicit, informed consent.

All third parties who receive your data are required to handle it in accordance with applicable data protection principles and to implement appropriate technical and organisational safeguards.

5. Cookies and Tracking Technologies

jat77 uses cookies and similar tracking technologies to enhance platform functionality, remember your preferences, analyse traffic patterns, and deliver a more personalised experience. A cookie is a small text file placed on your device when you visit our website.

We use the following types of cookies on jat77:

• Essential Cookies: strictly necessary for core platform functions such as login sessions, account security, and bet placement. These cannot be disabled without impairing basic service functionality.
• Analytical Cookies: used to gather aggregate, anonymised data about how users navigate jat77, which pages receive the most visits, and where usability improvements can be made.
• Preference Cookies: store your selected language, display settings, and other personalisation choices so they persist across sessions.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use key features of jat77, including account login and bet placement. For further details on our cookie practices, please contact our support team.

6. Data Security

jat77 implements robust technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes industry-standard SSL/TLS encryption for all data in transit, encrypted database storage, role-based access controls limiting staff access to personal data on a need-to-know basis, regular vulnerability assessments and penetration testing, and automated monitoring systems that flag unusual activity in real time.

While we employ best-practice security controls, no platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, jat77 will notify affected users promptly and take all necessary remedial action. You are also responsible for keeping your account credentials — username and password — confidential. Do not share your login details with any third party.

7. Data Retention

jat77 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legitimate business, legal, and regulatory obligations. The specific retention periods applied depend on the nature of the data and the purpose for which it was collected. For example, financial transaction records and KYC documentation are retained for a minimum period required by applicable AML regulations. Account activity logs are retained for fraud detection and dispute resolution purposes.

When your personal data is no longer required for any legitimate purpose, jat77 will securely delete or anonymise it in a manner that prevents identification. You may request early deletion of your account data by contacting our support team, subject to any mandatory legal retention obligations that prevent us from doing so before the required period has elapsed.

8. Your Data Rights

As a jat77 user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this policy:

• Right of Access: you may request a copy of all personal data jat77 holds about you, along with information about how it is processed.
• Right to Rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to Erasure: you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to any overriding legal retention obligations.
• Right to Restrict Processing: in certain circumstances you may request that we limit how we use your data while a dispute or correction request is being resolved.
• Right to Data Portability: where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, machine-readable format so you can transfer it to another provider.
• Right to Object: you have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis, including direct marketing communications.

We will respond to all data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request to protect the security of your account. If we are unable to fulfil a request due to a legal obligation, we will explain our reasons clearly.

9. Third-Party Services and Links

jat77 integrates with several reputable third-party service providers to deliver a complete gaming and betting experience. These include game content providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, and Ezugi, as well as payment processing partners including bKash, Nagad, and Rocket. These providers operate under their own privacy policies and data handling practices, which are independent of jat77.

jat77 is not responsible for the privacy practices of third-party providers. When your data is shared with such providers solely for the purpose of delivering our services, they are contractually bound to protect it. However, if you independently interact with a third-party platform, its own terms and privacy policy will govern that interaction. We encourage you to review the privacy statements of any third-party services you use in connection with jat77.

10. Children's Privacy and Age Restriction

jat77 is strictly an adults-only platform. You must be 21 years of age or older to register an account or use any of our services. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal data, we will immediately delete that information and close the associated account.

Parents and guardians who believe their child may have registered on jat77 are urged to contact our support team immediately at [email protected]. We take underage access extremely seriously and will act swiftly to investigate and remedy any such situation.

11. Changes to This Privacy Policy

jat77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice.

We encourage you to review this Privacy Policy periodically to stay informed about how jat77 protects your data. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should discontinue use of jat77 and contact us to close your account.

12. Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jat77 handles your personal data, our dedicated support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly, fairly, and transparently.

Email us at: [email protected]

Our support team typically responds within 24-48 hours. All communications are handled in English. For urgent account security matters, please include your registered username and a brief description of the issue in your message so we can prioritise your request appropriately.